New Tomy Help

[Erika312]

Hi!
We just got a Tomy and are trying to figure out a few things! What size capsules can it take? We grabbed some 2" (because we couldn't find bigger at the time) capsules but they are just falling through the hole. Are they just too small? please help!

[Style]

Are you missing the spring?

[Erika312]

I don't think so. Which spring would I be missing? I tired pulling the little pin and moving the plate to make the hole smaller but I don't know if I'm doing it wrong or if my capsules are too small.

[Style]

Is there a long spring going front to back that covers the whole the toys drop through?

[Erika312]

I hope this image works this is what we have we did test the machine with 3inch capsules when we bought it but we just couldn't find the larger capsules right now

[Style]

Sorry can't see your image but my guess is you are missing a spring.

[Erika312]

if you copy paste the link in a browser it should pop up if that helps

[Style]

There is no link. This is the spring I think your missing. https://www.rockvend.co.uk/shop/Tomy-Large-Drum-Spring-p79369309

[Erika312]

Where would this spring go? I really appreciate all the help! I didn't realize the link was gone I'll try again
https://www.dropbox.com/s/1nomqddt3tgsmx4/IMG_5500.JPG?dl=0